SHIPPING POLICIES
ONE-TIME ORDERS LESS THAN $50
We strive our best to get the treats to you delivered quickly and safely. Orders are typically process within one business day. It costs $5.99 to ship via UPS Ground or USPS Priority. Expedited options are available upon request and have separate charges depending on weight and location.
ONE-TIME ORDERS GREATER THAN $50
You obviously love your pet and are committed on a recurring basis. We are happy to provide free shipping to customers throughout the US. Expedited options are available for an additional cost depending on weight and location.
SUBSCRIPTION ORDERS
Order is shipped free via USPS or UPS Ground. It typically arrives within 3-6 business days from fulfillment. This applies to only canisters that have 30 count or more. Terms and conditions apply.
INTERNATIONAL ORDERS
Costs are $12.99 but can increase depending on weight and region. These orders will typically see longer delivery times depending on your location. Please allow up to 3 weeks for standard shipping. Orders are shipped via USPS Priority Mail. Customers are responsible for abiding by local laws and customs.
RETURNS
30 Day Guarantee
We stand by our treats. If you're not absolutely satisfied or in love, we offer a 30 day guarantee or your money back. Refunds typically take up to 7-14 business days after processing on our end.
To request a refund please contact us at hello@drcaseys.com.
